Monday, 29 September 2014

Paypal

I found another payment to Paypal using the same reference and mandate numbers.  I rang my bank this morning, who were very helpful and refunded the payment.  They gave me the contact number for Paypal so I could speak directly to them, which I did.   They went through my recent purchases and advised me which sellers related to each debit and I agreed I had indeed purchased items from these people.   I asked whether it was company policy to lump everything bought under one payment reference number.  They agreed it was odd and also agreed to look into it.  From our conversation that the undisputed item was one purchased and delivered by courier.  The disputed ones are all downloads.

They refused to close my account until they are certain the suppliers have been paid.  But my account is at zero and has been for some time.  I won't be using Paypal again at least not until I get an explanation as to why all the deductions have been made under the same payment reference number and attached to a direct debit which is clearly for one item only.

In the meantime Buster and I are going for a walk to cool down.

Sunday, 28 September 2014

Been a frustrating day

At least yesterday was.  Don't know if anyone else has come up against this problem but.....  I buy quite a bit of stuff on line and as a rule use Paypal.  Recently they offered a delayed payment scheme, you paid after you had received the goods, which I thought was sensible.  So at the beginning of the month I purchased an item and opted for this method  On checking my bank statement, which arrived yesterday, I noticed something very odd.  One of the Paypal reference numbers, and my direct debit mandate number had been used five times.  Only one was for the correct amount.  I checked my bank account, the mandate number referred to the correct item and had been completed.  I checked my account with the seller, same again, checked with Paypal and only one item was referenced against my debit - not the five stated on my account and had been completed.

I spoke to my bank and they agreed it was very odd and suggested I speak directly to Paypal.  The bank very kindly returned the monies, which were for very small amounts, to my account.  I contacted Paypal to let them know that unauthorised payments had been made on my account.  They categorically denied this and declined my claim.  I wasn't actually making a financial claim as my bank had already returned the money to me.  But they refused to look into the matter any further.  I asked them why they don't have a record of these transactions (apart from the original legitimate one), to whom did they pay the money (who was the seller etc).  And if they do not have a record of these payments to themselves why not.  So far they haven't replied.

This has seriously destroyed my faith in Paypal with whom I have always been happy.  I will see what happens next.  As I said previously, I am not out of pocket as the bank refunded me without question.  However I am concerned that Paypal security may have been breached, particularly in relation to their reference numbers linking to a direct debit from my bank account.  This has only happened since I took up the delayed payment option.  Has anyone else had this problem?  I understand that when breaches have been made it is normal for the perpetrators to withdraw small amounts at first then progress to larger amounts.

Sunday, 14 September 2014

Birthday Postcards

I forgot to post photos of the birthday postcards I received from my friends in the BQLPC group. Here they are, Top to Bottom from Helen, Jane, Inge, Marian, Jacquie,Plum, Miriam and Jan.
Thank you ladies for a lovely set of cards.







At the moment I have finally begun work on a wall hanging for Marc and Alix using couching, embroidery stitches, hand and machine along with beading.   So far I have couched the threads and have begun the machine stitches.  I hope to finish this today so I can sit down and listen to tv while I embroidery and bead it.  It doesn't look much at the moment but here's a sneak preview.

When its finished it will be 1 metre by half a metre and mounted on a canvas board to be displayed in their living room.

Wednesday, 10 September 2014

Mystery Weekend


Not a mystery any more,  We set off on Saturday morning and after a pleasant spell on Otley for the mid morning break we arrived in Skipton for lunch.  After which we stayed in a lovely hotel just outside of Wakefield.   Next morning we set off for a day in York.   For me it was a bit like taking coals to Newcastle as I am very familiar with both places, Keith and I went there quite regularly.  But Anne had never been to either Skipton or York before so was delighted.  The good thing about being familiar with the places is that we didn't waste time trying to find the best places to visit.

 We ate lunch at Bizzy Lizzies down by the canal side.  Great fish and chips and a lovely view.;
 Anne poses on Lendle Bridge, below is the River Ouse.  It was very quiet that day with not a lot of activity on the river but great views.
 York Minster is stunning but there was a service going on so we were not allowed inside at the time of our arrival there.   We went to the Treasurer's House which is round the back of the Minster.

 I would have liked to have had another look inside the Barley Hall, one of the many Guild Halls in the city.  It's a while since I last visited but Anne was getting tired and as she has heart problems I thought I'd have a return trip another day on my own.
Part of the ruins in Museum Park,   Love the arches I must do something with this photo.

Thursday, 28 August 2014

Bit of a sunshine and shadows day

Yesterday was my birthday and as we shared a birthday Keith's too.  It felt odd and wrong somehow to be celebrating a birthday without him there to share it with me.  So it was a difficult day, lots of ups and some downs. Two of the ups was the arrival of flowers from Marc and Alix. They are currently on holiday in Turkey and had arranged for it to be delivered before they left.  And being taken out for dinner by Sy and Julie, where we were joined by the rest of the family.  It was a lovely time and Flynn kept us amused.



The flowers I received are lovely but I somehow think they would look better either without the yellow saucer of without the vase.  But I love sunflowers.

Flynn and Matty deciding on what to eat, doesn't Flynn look like a real boy now with his hair cut.

He loves to draw and if you are wondering what he is drawing we were told it was a flower, a plane, a helicopter and the Gruffalo's feet.
Julie was teaching him to whistle without much success.
Although he enjoyed his chicken dippers he liked Julie's spicy side salad better. 

I'm missing my 830 which went in for repairs and service last month.  I'd been sewing quite happily and had come to the end of what I was doing.  I pressed the cut thread button then realised I'd pressed the automatic needle threader button by mistake.  I cancelled the action but the needle threader sprang out and instantly wrapped itself round the needle arm. I could not persuade it to return to its proper position.  I rang my dealer and following their expert's advice tried to disentangle it, to no avail.  It was decided that as it must be close to service time I'd send it back to them and they'd do the repair at the same time.  The general feeling was that as it was close to 5 years old the needle threader was probably at the end of its useful days and needed replacing.

I haven't heard from them since they picked up the machine on the 29th July so yesterday I rang David Drummond for an update.  He  told me when they put the 830 on the bench opened it up they realised there were several problems and immediately sent it back to Bernina. David declined to say what the problems were as he didn't want to commit himself, sounds expensive to me.  He hasn't had any feedback from Bernina but was going to chase it up.  Has anyone else had the same or a similar problem with their machine?

Tuesday, 19 August 2014

Latest swaps

I finally got round to finishing of my calendar cards for August based on Sara Coleridges poem "The Garden Year".

August brings the sheaves of corn, then the harvest home is borne.



So far I have received two of the August cards but will wait until I have the full set before posting photos.

I'm not looking forward to next week when its my birthday as I shared it with Keith.  I'm trying to put things in motion so that I am busy all day as I know its going to be hard to get through.  

Tuesday, 12 August 2014

Plus Four Day

Today was our monthly get together to play day and I really enjoyed myself.   We had decided last month that today we would do something with mixed media.  I really enjoy mixed media but there were a couple of us that hadn't tried it.

I set off with what I thought was everything but the kitchen sink but Linda won me hands down for taking stuff with her.  I have to admit that I am just a rank armature.


Pat opted out as she had some work that needed to completed so we let her off playing.


Jenny started sewing down some of the bits she had brought with her; melted plastics, melted tyvek and washers etc.  I hope to see this finished when we next meet.  Jenny always has very inventive pieces.



Elspeth is stamping dye pads onto lace to see what happens.  She had great fun and produced some lovely pieces.



Linda is talking to Jenny here about her new grandson but all her mess is out of sight.  She brought her Sizzix intending to make some cards but ended up impressing inked stamps and lace into velvet.

Love this piece of lace

As for me, well I decided to make a start on the Journal I've been intending to do for the past couple of years.


I sprayed, stamped and stencilled to my hearts content.   On this page I used a stencil I had made on my new toy.  I welded a couple of the designs that came with the machine and made positive and negative images.  I was quite pleased with the result, I also ended up with lots of painted paper towels for use later.


I stamped and coloured some images once I got home and added a border but I still need to finish it.   Think I'm going 'quote' shopping on the web.   The girl is a stamp from Jus Gorgouse.  I stamped the images on the page then onto spare paper to raise them off the page.